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Refund Policy

Last updated: August 2026

1. Business listings (one-time fee)

Once your business is submitted and published on BizNiz.ma, the payment is final and no refund is issued. The listing is a one-time fee and your business stays online for life, so the service is considered fully delivered the moment it goes online.

If your submission is rejected by our team and never goes online, no payment is taken, or any amount already received is returned in full.

2. Recommended Listing

The Recommended Listing plan buys visibility, not results. We place your business on the homepage spotlight, highlight it on your category page and give it a priority pin on the map. We do not guarantee clicks, calls, visits, sales, or a specific ranking on search engines.

Because the placement starts as soon as it is activated, this plan is not refundable once it is live.

3. Banner Advertising

The same applies to Banner Advertising: you are paying for your banner to be displayed on the pages you selected, not for a guaranteed number of clicks or customers. We do our best to push your business in front of the right audience, but performance depends on your offer, your creative and your market.

Campaigns already running are not refundable. Campaigns that have not started yet can be cancelled or rescheduled by contacting us.

4. Errors and duplicate payments

If you were charged twice, or charged for a service you never received, contact us and we will investigate and refund the incorrect amount.

5. Contact

For any question about payments or this policy, write to us through the contact page.